First-year students arriving at university halls with boxes and suitcases
Freshers' with Travel Guardian

Start university with confidence

Freshers' with Travel Guardian

Starting university means a new place, new people, new journeys and, for many students, living independently for the first time.

Travel Guardian brings together practical safety tools, dedicated Freshers' content, trusted support and ways for students to have their voice heard.

Free for students. No contract or commitment for universities and Student Unions that want to support and promote it.

For students

More confidence to enjoy university life

Travel Guardian isn't about telling you what you should and shouldn't do.

It's about giving you practical tools, useful information and access to support so you can enjoy your independence with greater confidence.

Two students checking a map on a phone while walking through the city

Share Journey

Heading somewhere new, travelling across town or making your way home? Use Share Journey to share your journey with someone you trust so they can follow your progress.

Location Alerts

Create Location Alerts around places that matter to you, such as your accommodation. People you trust can know when you arrive or leave without you having to remember to send a message every time.

Rescue Me

If something doesn't feel right, Rescue Me gives you a quick way to alert the people you trust.

Useful Map Information

Explore selectable map layers showing useful safety, support and travel locations around you.

Freshers' content

Freshers' life. Covered.

We've created dedicated content around the things that actually matter when you're starting university.

More than guides

Noticeboard

Real-time information, campaigns and timely updates in one place. And if your university or Student Union has a dedicated channel, they can post their own updates on information and changes as they happen.

Support

Direct access to trusted local and national support services — right when you need them. Find the right help fast, from campus welfare and your Student Union to national organisations, all in one place.

Your Voice

Anonymously share experiences, concerns and perceptions about student life — helping make your environment better for you and everyone around you.

Surveys

Quick opportunities to tell us what matters to you and help organisations better understand the student experience.

University is about independence.

Travel Guardian gives you a few more tools to enjoy it with confidence.

For universities & Student Unions

Good for students. Good for your organisation.

Travel Guardian gives universities and Student Unions an immediate way to provide students with practical safety, support and engagement tools throughout Freshers' and beyond.

And because the platform and Freshers' content already exist, you don't need to start another technology project to do it.

Students visiting stalls at a university Freshers' fair
No contract.
No procurement.
No integration.
No commitment.

Supporting the campaign is simple.

We provide the platform, Freshers' content and promotional materials. You help us put it into students' hands.

Support.Engage.Understand.Evidence.
01

Support

Demonstrate your commitment to student safety and wellbeing.

Give students practical tools they can actually use, backed by useful information, support and relevant campaigns.

It provides something tangible you can point to when demonstrating how your organisation supports students.

02

Engage

Extend your connection beyond Freshers' Week.

Use Guides, Noticeboard content, Surveys and Your Voice to create ongoing reasons for students to engage throughout Freshers' and beyond.

Freshers' becomes the beginning of the relationship rather than a one-week campaign.

03

Understand

Listen to what students are actually experiencing.

Student safety isn't only about recorded incidents. Travel Guardian can help ask:

  • Do students feel safe?
  • Where do they feel less confident?
  • What concerns them?
  • Do they know where to find support?
  • What would improve their experience?

Your Voice and Surveys provide opportunities to capture student perceptions and experiences.

04

Evidence

Move beyond policies and promises.

Digital engagement provides an opportunity to evidence the information, campaigns and support being made available to students.

It can also help demonstrate engagement and build a clearer picture of student experience over time.

Show what you're doing – and listen to what students are telling you.

Students increasingly expect universities to take safety, wellbeing and student experience seriously.

Providing useful tools, actively listening to students and being able to demonstrate what you're doing can strengthen trust in your organisation.

It also provides something positive and practical to communicate to prospective students, current students, families and the wider university community.

A parent hugging their student goodbye outside university accommodation

And there's another important audience.

Parents & carers.

For many parents and carers, Freshers' is the first time their student has lived independently.

They want them to enjoy that independence – but they also want to know that support exists when it's needed.

Travel Guardian gives universities something practical they can communicate before students arrive.

“We want your student to enjoy their independence. Here are free tools that can help them do it with greater confidence.”

Share Journey and Location Alerts can provide reassurance without requiring students to constantly check in.

The student remains in control of who they trust, what they share and when they share it.

This is about supporting independence – not monitoring students.

Freshers' is the start, not the finish.

Before Freshers'1

Prepare & Reassure

Universities and Student Unions can introduce Travel Guardian through:

  • Pre-arrival communications
  • Welcome emails
  • Accommodation information
  • University websites
  • Student Union channels
  • Social media
  • Appropriate parent and carer communications

Students can download Travel Guardian, explore the Freshers' Guides, set up trusted contacts and become familiar with the tools before they arrive.

During Freshers'2

Engage & Support

Promote Travel Guardian through:

  • Freshers' Fairs
  • Welcome events
  • Student accommodation
  • Campus screens
  • QR campaigns
  • Student ambassadors
  • Social media
  • Student Union channels

Dedicated Guides, Noticeboard content, Support, Your Voice and Surveys provide useful reasons for students to keep engaging throughout Freshers'.

After Freshers'3

Listen, Learn & Continue

Travel Guardian remains useful throughout the academic year.

  • Relevant Guides and campaigns
  • Noticeboard content
  • Support
  • Surveys
  • Your Voice

Build a better understanding of student experiences and perceptions over time.

You already communicate with your students.

We're giving you something useful to give them.

No new platform to build.No integration project.No procurement exercise.No contract.No commitment.

Just practical tools, dedicated content and support that you can start promoting to students.

Start university with confidence.

New places. New people. New experiences.

Travel Guardian is there when you need it – and out of the way when you don't.